Office hours: 8:00am - 8:00pm Monday through Thursday, 8:00am - 10:00pm Friday and Saturday, 8:00am - 4:00pm Sunday.  As we are family owned and operated, our office will be closed Thanksgiving Day and Christmas Day.  During certain holidays, the office may close earlier than scheduled.  From the dates of January 4th through January 31st, the office hours will be as follows: 8:00am-6:00pm Monday-Thursday, 8:00am-8:00pm Friday-Saturday, 8:00am-4:00pm Sunday.  Regular hours will resume February 1st.

Welcome to Mountain Top Inn & Resort. We have a variety of lodging options to choose from, including Log Cabins, Lodge Rooms, and Guest Rooms. Each of our log cabins is individually owned & decorated to reflect the homeowner’s tastes. We do have some cabins that are pet friendly; please call for availability on these units. Our lodge rooms are the cabin version of a hotel room with wooden interior and rocking chairs on the back porch overlooking the valley. For our most economical accommodations, try one of our guest rooms. We are surrounded by Roosevelt State Park, nestled just between both areas of attraction: Pine Mountain and Warm Springs, Georgia, only minutes from Callaway Gardens. We invite you to enjoy all the amenities and luxuries that these cabins and rooms have to offer and we hope that you enjoy your visit to beautiful Pine Mountain, Georgia.

Reservation Procedure & Terms of Payment
Until your reservation is guaranteed, rates are subject to change without notice. All deposits must be made with a major credit card (Visa, MasterCard, American Express, or Discover). We will accept money orders or checks as long as there is an ample amount of time prior to arrival, which our reservationists will determine. Please reference your confirmation number when sending money orders.

You must be at least 18 years of age or older to rent one of our properties. To reserve a unit, you will need to make a payment for 50% of your stay plus tax (7% sales tax & 3% hotel/motel tax).  If you are only able to book 1 night and we are able to accommodate you (by phone or online reservations), the full balance will be due at the time of making the reservation. 

A confirmation of your reservation will be emailed, mailed, or faxed to you, depending on your preference, after receipt of the full deposit. 

The full balance is due at check-in. We will accept only cash or any major credit card (Visa, MasterCard, Discover or American Express). NO CHECKS ACCEPTED AT CHECK-IN. The credit card that was used to make the reservation must be presented at check-in and must be a Valid Card. If you are a cash paying guest, you must present your drivers license along with a $100.00 cash security deposit. We require a 2 night minimum stay for cabins on weekends and 3 or 4 nights during certain holidays. If you are only able to stay 1 night and would like to book a cabin, please call our reservationist as we still might be able to accommodate you.

For more information or for reservations, please call our reservations desk at 1-800-533-6376 or locally at 706-663-4719.

Check In & Check Out
Check-in is 3:00pm.  In order to allow the time needed to prepare each unit to our standards, we do not provide early check-in.  If you are attending a wedding here, please note, we do not allow early check-ins or late check-outs regardless of what time the wedding starts or ends.  You are more than welcome to wait in the air conditioned Chapel (as long as an earlier wedding is not already in progress) or our lobby.  We do apologize for any inconvenience this may cause, but we must have time to prepare the unit ahead of time for you and afterwards for the next guest arriving.  You are more than welcome to call the morning of arrival to see if you can access your unit any earlier than 3pm, but again, we cannot guarantee earlier check-in.

Check-out time is 11:00am.  The following will need to be completed prior to check-out: Place all used linens in the bathtub.  Move all furniture back to original positions.  If you rented multiple units and moved items between them, make sure you move these items back to their proper locations.  Turn A/C-heat units off (in rooms only).  Secure the unit with all windows and doors locked.  Turn off all lights.  Return all keys to front desk/office.  Please note, there is a $25 charge for lost keys.
Applies to Cabins Only: Remove all trash to outside trash receptacles.  Do not leave any trash outside of the trash cans.  If all the trash will not fit in the receptacles, please leave it bagged inside the cabin.  Make sure you close lids securely as we do have uninvited critters that love rummaging through trash.  Please wash all dishes that were used and return dishes, cups, and utensils to their proper cabinets and drawers.  Set thermostat to 62 in winter or 78 in summer.  This procedure will also be listed on the refrigerator in the cabin.  

Late Arrivals & Lock-outs
If you will be arriving after our office closes, please call the office to let us know so we can make arrangements for you after hours. Be sure you have directions before leaving your home.  See directions section below or click on Directions page.  If you are arriving after office hours, there will be a package with your last name, confirmation #, keys and directions to your unit at our office.  Please note: you MUST come to the office the following day before 11:00am to complete the check-in procedure and take care of your balance.

If at any time during your stay, you have locked yourself out of your unit and need assistance, we will gladly help during normal business hours.  We will try everything we can to get to you as quickly as possible but cannot guarantee that we will be able to assist you at that moment.  If after normal business hours, there will be a $25 fee for unlocking your unit.

Cancellations, Rental Changes, Fees, and No-Show Policies
We have a 14 day cancellation policy for our cabins and a 7 day cancellation policy for our Lodge Rooms and Guest Rooms. If you are booking 3 or more cabins, there is a 30 day cancellation policy.  In the event that a cancellation becomes necessary, please use your confirmation # for Mountain Top reference.  To cancel your reservation, you must call and speak with a reservationist by your cancellation date to ensure a refund of your deposit less a $20 cancellation fee per unit (for cabins only). Keep in mind, if you do need to change your arrival/departure date, you must do so by your cancellation/change date.  Also, for changes, your reservations must still meet the minimum number of nights for that time period (such as weekends/holidays) and your original cancellation/change date will remain the same as when you originally booked.  No changes to your arrival/departure dates can be made once we are past your cancellation/change date.  Any cancellation past this date will mean loss of the entire deposit. Keep in mind, if you only booked for 1 night, your deposit will be the total stay.  You must obtain a cancellation number for your cancellation to be valid. We will make every attempt to re-rent the property, however if we are unable to re-rent it, no refunds will be due.  If the property is re-rented for the same number of nights and full rate, we will refund your deposit less a $20 cancellation fee.  If you are a "no show", we will not refund any of your deposit. You must understand the unit was reserved just for you. Cancellation policies may be different when certain discounts are given. Please refer to your confirmation letter or call a reservationist for further information.

For group cabin reservations (3 or more cabins), there is a 30 day cancellation policy and the balance will be due no later than 30 days prior to your arrival date.  We will attempt to contact you once that due date approaches, but please have it marked on your calendar to contact us to make the final payment.  You can also request that we automatically charge your card on the due date.

Excessive Cleaning/Damage Policy/Maximum Occupancy/Parking Capacity
All renters are responsible for any damages or excessive clean up incurred to the unit during their stay. The prices for these will be determined according to the housekeeping/maintenance required. Please review the items to complete at check-out in the check out section above.  Procedures will also be listed in your unit.

There is a Non-smoking policy in all of our accommodations, however smoking on outside porches is permitted. 

The number of occupants is restricted to the maximum number listed on our website for each unit (this includes children). If Mountain Top determines that more guests are in the unit than were paid for, the guest will be charged accordingly (please see max. guests for each unit) or could be asked to leave with no refund of monies paid. Mountain Top Inn has a NO PARTY policy. If there is a party, Mountain Top can ask the guest to leave without notice, no refund of remaining days will be given, and possible charges for cleaning and/or damages may apply.

Please refer to each individual cabin page to view parking capacity for a specific unit.

Group rentals (3 or more cabins)
If your plans include a larger gathering of family & friends, don't stress if you've been put in charge.  We'll help you seamlessly plan your vacation, recommending properties as close together as possible.  Please call our reservation desk for more information 706-663-4719 | 800-533-6376.  For group cancellation policies, see above section.

Property showings
Due to liability issues, we require a valid license and credit card to hold while you are viewing one of our rental properties.  These items will be returned to you after we receive the keys for all units that have been viewed.  Only 2 properties may be viewed at a time.  Properties can only be viewed during normal office hours.  You must be here at least 1 hour prior to closing.

Pet Policy - Dogs Welcome!
If you need to book a dog friendly unit, please call our reservationists, as you cannot book these units online at present. We only have a select few cabins that are dog friendly (2A-4A-10A-11A-8B-18B-19B-41B-42B). We are a dog friendly rental property only, sorry no cats allowed.  There is a $20 non-refundable pet fee per night (max. of $100) with a maximum of 2 dogs. Pet owners must keep dogs on a leash at all times when outside the unit. Dogs must never be left inside unit unattended unless crated. Dogs are absolutely not allowed in pool area or in hot tubs/jacuzzis. Pet owners are responsible for cleaning up after pets inside & outside of the unit. Pet owners must prevent noise or any other disturbance by their pet/s. To avoid additional cleaning charges, dogs are not allowed on any furniture unless you bring a blanket/sheet for them to sit on. Pet owners are responsible for any damages to unit or injuries to guests/staff resulting from their pet.  All pets must be disclosed at time of making reservation and will be verified upon check-in.  If it is found that you have brought a pet into our units without notifying our office or brought a pet into a non-pet unit, a non-refundable $100 fee will be charged to your account and you could be asked to leave without a refund of the remainder of your stay.  Dogs must be current on all vaccinations.  Dogs must be treated approximately 1 week prior to arrival with topical flea control (ex. Advantage flea control).  This is as much for the well-being of your dog/s, since we are surrounded by a state park, as it is for our cabins.  Guests will be required to sign a pet waiver upon check-in.

Disabled Friendly Units
Due to the age and layout of the majority of our units, we cannot guarantee complete ADA compliance for any property.  Several of our units still might work for you as they may have ramps or little/no steps, so please contact us so we can assist you in finding the best unit to suit your needs.

Housekeeping
Your unit will have linens and towels for the maximum number of guests the unit accommodates. To give our guests privacy during their stay, we do not enter your accommodations for housekeeping (in cabins only). If you would like to exchange towels or linens, you simply need to bring the soiled ones to the front desk to exchange for clean ones.  All log cabins include a starter supply of toilet paper, dish detergent, cascade (for units with dishwashers), paper towels, trash bags, coffee & condiment kits, shampoo & conditioner, and bar soap.  These starter supplies are not replaced during your stay, so please make sure that you bring extra.  For Lodge and Guest rooms, please come to the front desk/office for ice. 

Telephone Service
Our units do not have telephones, so please make a note of our toll free number 800-533-6376. In the event of an emergency, we will notify you at any hour; otherwise you may want to check the front desk for messages.  Cell phone coverage varies depending on your carrier, but seems to work in most locations on the mountain.

Inclement Weather/Roads
As much as we want to, we can't control the weather.  Unfortunately, there will be no refunds for inclement weather or natural disasters.  Make sure you leave with plenty of time to get here, especially when bad weather is approaching.  Some of our cabins have gravel or steep driveways.  They are accessible for all types of vehicles, however if you are riding a motorcycle, some cabins may work better for you than others.  Make sure to call us before making a reservation so we can help you find the best accommodation to suit your needs.

Substitution of Accommodations
Mountain Top Inn reserves the right to substitute comparable units without notice in the event of a property sale or unforeseeable maintenance is required to the unit you requested.  In the rare event a substitution is necessary, we will do everything we can to contact you to make you aware of the change.  If a comparable unit is not available, we will provide you with other Mountain Top Inn rental options to choose from.  

Maintenance/Repairs
We will do everything possible to make sure your unit is ready for you when you arrive and all equipment is in good working order, however it is impossible to guarantee that all appliances and other various equipment is in great working order 100% of the time.  Please let the Front Desk know of any problems you might encounter as soon after check in as possible so that we will have the opportunity to correct this for you before our lobby closes for the day. If something is not working properly, we will make every effort to get it working for your stay. We do attempt to correct all deficiencies while you are lodging with us and will keep your privacy in mind, however there will be no refunds or adjustments due to mechanical failures.  If you need to contact us after hours, and it is an emergency, please call either 800-533-6376 or 706-663-4719 and press "0" after listening to the message. We have a 24 hour a day answering service in case of emergencies. If it is not an emergency and it can wait, please contact us the following day during normal business hours.

Lost and Found
Please note: if you have left any item behind, please contact us as soon as you can. We are not responsible for any items left behind or lost. If you’ve found that you are missing something and we are able to locate it, we will be glad to box the item up and ship it to you for a $5 handling fee plus shipping.

Television
While we do have cable/satellite TV in all of our units (except C16), channels may vary depending on units since they are individually owned.  Mountain Top Inn assumes no responsibility for TV reception or outages.  All log cabins include either a VCR, DVD player or both.  If wiring is changed to accommodate for gaming devices, etc. the wires must be returned to the original positions or extra fees may apply for maintenance to hook up. 

Fireplaces, Campfires, Fireworks
The majority of our cabins are equipped with wood burning rock fireplaces.  We do not provide the wood but do sell it in the lobby as a seasonal item.  Fireplaces are not operational during the months of April through September.  For units with gas fireplaces, at no time should any item be put in the fireplace.  Additional charges will apply if these gas fireplaces are damaged.  For all other wood burning fireplaces, only wood and paper may be burned, NOT plastics, food, magazines, etc.  Candles may be used in units as long as they are contained in a glass jar and closely watched.  Renters will be responsible for any damages including spilled wax.
We do not allow campfires, firearms, or fireworks on any property, no exceptions.  This includes holiday periods: absolutely NO FIREWORKS allowed on Mountain Top Inn property.

Indemnification/Hold Harmless
In consideration of my use and rental of the premises, I release, indemnify and hold harmless Mountain Top Inn, its agents and employees, as well as the individual Mountain Top property owners, from and for any claims and causes of action arising from my use or the use by family and/or guests of said premises, including any claim for any bodily injury, property damage or theft asserted by any person or entity in any way arising as a result of our use of the premises. I am of lawful age and hereby, for myself, my family and/or guests, assume all risks or hazards associated with our use of the premises.

Uninvited Critters - PLEASE NOTE: While we do professionally exterminate all of our accommodations, units are not insect resistant. Remember, we are surrounded by Georgia's largest state park and are situated in the woods, so it is not uncommon to see forest creatures like ants, ladybugs, and spiders occasionally.

• Cabin amenities: All amenities described on each cabin page are believed to be accurate but cannot be guaranteed.  The possibility of small errors still exists.  Cabins include a double garden Jacuzzi in master bedroom (some units vary), full kitchen, living room/dining area with a rock fireplace (some units vary), cable TV (except C16), charcoal grill outside, and front & back porches. All linens and towels are provided for the number of guests the unit accommodates. Again, the cabins do not have telephones. All of our cabins are privately owned and will reflect the taste of each homeowner. Some smaller items may vary between cabins, such as blenders, toasters, additional TV’s in bedrooms, etc. For more specific information on these items listed, maximum occupancy, & parking capacity, see the details on the cabin page or call our reservations desk. We also have games and some sporting equipment available in the lobby as well. Most have a VCR or DVD player, although Movies/DVDs and VCRs are available to rent in the lobby. Many of our cabins have a locked owner’s closet that is not part of the guests’ rental. Tampering with these closets will result in a charge to your credit card.
• Lodge Room amenities: All of our Lodge Rooms are individual hotel rooms with their own private bath/shower. All of our lodge rooms have a small refrigerator, microwave, coffeemaker, cable TV, and rocking chairs on the back porch. We have lodge rooms with or without Jacuzzi's. All linens and towels are provided for the number of guests the unit accommodates.
 
• Guest Room amenities: We have guest rooms with or without Jacuzzi's. All guest rooms have a queen size bed, cable TV, and coffeemaker. There are a few larger rooms with more bedding, so please take a look at the Guest Rooms page. All linens and towels are provided for the number of guests the unit accommodates.

Directions
For directions, please see our Directions page. Also, please be sure you have directions before you leave your home.  It is best to print the directions typed on our Directions page instead of using your GPS or Google Maps as these tend to give you longer driving times and have occasionally gotten guests lost.  Please use those only for locating the general area.  Mountain Top Inn will not give refunds because a guest did not obtain directions to our location prior to leaving.

What to bring for Log Cabin accommodations:
We provide you with all linens (for the maximum number of guests your unit accommodates).  For linen exchange, please bring your soiled linens to the office during normal business hours for exchange.  Also, make sure to bring extra toilet paper, dish detergent, cascade (for units with dishwashers), paper towels, trash bags, coffee & condiment kits, shampoo & conditioner, and bar soap, as we provide starter supplies only.  For units with washers/dryers, we do not supply detergent or dryer sheets.  During colder months, we sell firewood and fire logs in the lobby for units with a fireplace. During warmer months, don’t forget your beach towels to use at our swimming pool.