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Welcome to Mountain Top Inn & Resort. We have a variety of lodging options to choose from, including Log Cabins, Lodge Rooms, and Guest Rooms. Each of our log cabins is individually owned & decorated to reflect the homeowner’s tastes. We do have some cabins that are pet friendly; please call for availability on these units. Our lodge rooms are the cabin version of a hotel room with wooden interior and rocking chairs on the back porch overlooking the valley. For our most economical accommodations, try one of our guest rooms. We are surrounded by Roosevelt State Park, nestled just between both areas of attraction: Pine Mountain and Warm Springs, Georgia, only minutes from Callaway Gardens. We invite you to enjoy all the amenities and luxuries that these cabins and rooms have to offer and we hope that you enjoy your visit to beautiful Pine Mountain, Georgia.

Reservation Procedure & Terms of Payment
Until your reservation is guaranteed, rates are subject to change without notice. All deposits must be made with a major credit card (Visa, MasterCard, American Express, or Discover). We will accept money orders as long as there is an ample amount of time prior to arrival, which our reservationists will determine. Please reference your confirmation number when sending money orders. To reserve your unit, you will need to make payment for the first night plus tax (7% sales tax & 3% hotel/motel tax). A confirmation of your reservation will be emailed, mailed, or faxed to you after receipt of the deposit.  The balance is due at the time of check-in. We will accept only cash or any major credit card (Visa, MasterCard, Discover or American Express). NO CHECKS ACCEPTED AT CHECK-IN. The credit card that was used to make the reservation must be presented at check-in. If you are a cash paying guest, you must present your drivers license. We require a 2 night minimum stay for cabins on weekends and 3 nights during certain holidays. If you are only able to stay 1 night and would like to book a cabin, please call our reservationist as we still might be able to accommodate you. For more information or for reservations, please call our reservations desk at 1-800-533-6376 or locally at 706-663-4719.

Check In & Check Out
Check-in is 3:00pm.  In order to allow the time needed to prepare each unit to our standards, we do not provide early check-in.

Check-out time is 11:00am. Please leave the unit clean and in the same order as you found it upon arrival.  All furniture must be moved back to original positions.  All dishes used are to be washed, dried, & put away.  Remove all trash to proper receptacles.  Set thermostat to 65 in winter or 80 in summer.  Secure the unit with all windows and doors locked.  Turn off all lights.  Return all keys to front desk/office.

Late Arrivals & Guests getting locked out
If you will be arriving after our office closes, please call the office to let us know so we can make arrangements for you after hours. Be sure you have directions before leaving your home.  See directions section below.  If you are a late arrival, you MUST come to the office the following day before 11:00am to complete the check-in procedure. 

If at any time during your stay, you have locked yourself out of your unit and need assistance, we will gladly help during normal business hours.  We will try everything we can to get to you as quickly as possible but cannot guarantee that we will be able to assist you at that moment.  If after normal business hours, there will be a $25 fee for unlocking your unit.

Cancellations, Rental Changes, and No-Show Policies
We have a 14 day cancellation policy for our cabins and a 7 day cancellation policy for our Lodge Rooms and Guest Rooms. If you wish to cancel your reservation, you must call and speak with a reservationist before your cancellation date to ensure a refund of your deposit less a $20 cancellation fee (for cabins only). Any cancellation on or in the cancellation period will mean loss of the entire deposit. You must obtain a cancellation number for your cancellation to be valid. Should you need to make changes to your arrival or departure date, we can reschedule your reservation with no penalty provided the change is processed before your cancellation date. Your original cancellation/change date will remain the same as when originally booked if changes are made.  Once on or inside the cancellation date, we unfortunately do not allow changes to be made to a reservation. If you are a "no show" and do not call, we will not refund any of your deposit. You must understand the unit was reserved just for you. Cancellation policies may be different when certain discounts are given. Please refer to your confirmation letter or call a reservationist for further information.

Cleaning/Damage Policy/Occupancy per unit
All renters are responsible for any damages or excessive clean up incurred to the unit during their stay. The prices for these will be determined according to the housekeeping/maintenance required. Please review the items to complete at check-out in the check out section above.  Procedures will also be listed in your unit.

There is a Non-smoking policy in all of our accommodations. We also do not allow campfires on any property, no exceptions.

The number of occupants is restricted to the maximum number listed on our website for each unit (this includes children). If Mountain Top determines that more guests are in the unit than were paid for, the guest will be charged accordingly (please see max. guests for each unit). Mountain Top has a NO PARTY policy. If there is an unauthorized party, Mountain Top can ask the guest to leave without notice, no refund of remaining days will be given, and possible charges for cleaning and/or damages may apply.

Pet Policy
If you need to book a pet friendly unit, please call our reservationists, as you cannot book these units online at present. We only have a select few cabins that are pet friendly. There is a $20 non-refundable pet fee per night (max. of $100) with a maximum of 2 pets. Pet owners must keep pets on a leash at all times when outside the unit. Pets must never be left inside unit unattended unless crated. Pets are absolutely not allowed in pool area or in hot tubs/jacuzzis. Pet owners are responsible for cleaning up after pets inside & outside of the unit. Pet owners must prevent noise or any other disturbance by their pet/s. To avoid additional cleaning charges, pets are not allowed on any furniture unless you bring a blanket/sheet for them to sit on. Pet owners are responsible for any damages to unit or injuries to guests/staff resulting from their pet.  All pets must be disclosed at time of making reservation and will be verified upon check-in.  If it is found that you have brought a pet into our units without notifying our office or brought a pet into a non-pet unit, a non-refundable $100 fee will be charged to your account and you could be asked to leave without a refund of the remainder of your stay. 

Housekeeping
Your unit will have linens and towels for the maximum number of guests the unit accommodates. To give our guests privacy during their stay, we do not enter your accommodations for housekeeping (in cabins only). If you would like to exchange towels or linens, you simply need to bring the soiled ones to the front desk to exchange for clean ones.  All log cabins include a starter supply of toilet paper, dish detergent, cascade (for units with dishwashers), paper towels, trash bags, coffee & condiment kits, shampoo & conditioner, and bar soap.  These starter supplies are not replaced during your stay, so please make sure that you bring extra.  For Lodge and Guest rooms, please come to the front desk/office for ice. 

Telephone Service
Our units do not have telephones, so please make a note of our toll free number 800-533-6376. In the event of an emergency, we will notify you at any hour; otherwise you may want to check the front desk for messages.  Cell phone coverage varies depending on your carrier, but seems to work in most locations on the mountain.

Maintenance/Repairs
We will do everything possible to make sure your unit is ready for you when you arrive and all equipment is in good working order, however it is impossible to guarantee that all appliances and other various equipment is in great working order 100% of the time.  Please let the Front Desk know of any problems you might encounter as soon after check in as possible so that we will have the opportunity to correct this for you before our lobby closes for the day. If something is not working properly, we will make every effort to get it working for your stay. We do attempt to correct all deficiencies while you are lodging with us and will keep your privacy in mind, however there will be no refunds or adjustments due to mechanical failures.  If you need to contact us after hours, and it is an emergency, please call either 800-533-6376 or 706-663-4719. We have a 24 hour a day answering service in case of emergencies. If it is not an emergency and it can wait, please contact us the following day during normal business hours.

Lost and Found
Please note: if you have left any item behind, please contact us as soon as you can. We are not responsible for any items left behind or lost. If you’ve found that you are missing something and we are able to locate it, we will be glad to box the item up and ship it to you for a $5 handling fee plus shipping.

Television
While we do have cable/satellite TV in all of our units, channels may vary depending on units since they are individually owned.  Mountain Top Inn assumes no responsibility for TV reception or outages.  All log cabins include either a VCR, DVD player or both.  If wiring is changed to accommodate for gaming devices, etc. the wires must be returned to the original positions or extra fees may apply for maintenance to hook up. 

Fireplaces
The majority of our cabins are equipped with wood burning rock fireplaces.  We do not provide the wood but do sell it in the lobby as a seasonal item.  Fireplaces are not operational during the months of April through September.  For units with gas fireplaces, at no time should any item be put in the fireplace.  Additional charges will apply if these gas fireplaces are damaged.  For all other wood burning fireplaces, only wood and paper may be burned, NOT plastics, food, magazines, etc.  Candles may be used in units as long as they are contained in a glass jar and closely watched.  Renters will be responsible for any damages including spilled wax.

Uninvited Critters - PLEASE NOTE: While we do professionally exterminate all of our accommodations, units are not insect resistant. Remember, we are surrounded by a state park and are situated in the woods, so it is not uncommon to see forest creatures like ants, ladybugs, and spiders occasionally.

• Cabin amenities: All amenities described on each cabin page are believed to be accurate but cannot be guaranteed.  The possibility of small errors still exists.  Cabins include a Double garden Jacuzzi in master bedroom (some units vary), full kitchen, living room/dining area with a rock fireplace (some units vary), cable TV, charcoal grill outside, and front & back porches. All linens and towels are provided for the number of guests the unit accommodates. Again, the cabins do not have telephones. All of our cabins are privately owned and will reflect the taste of each homeowner. Some smaller items may vary between cabins, such as blenders, toasters, additional TV’s in bedrooms, etc. For more specific information, see the details on the cabin page or call our reservations desk. We also have games and some sporting equipment available in the lobby as well. Most have a VCR or DVD player, although Movies/DVDs and VCRs are available to rent in the lobby. Many of our cabins have a locked owner’s closet that is not part of the guests’ rental. Tampering with these closets will result in a charge to your credit card.
• Lodge Room amenities: All of our Lodge Rooms are individual hotel rooms with their own private bath/shower. All of our lodge rooms have a small refrigerator, microwave, coffeemaker, cable TV, and rocking chairs on the back porch. We have lodge rooms with or without Jacuzzi's. All linens and towels are provided for the number of guests the unit accommodates.
 
• Guest Room amenities: We have guest rooms with or without Jacuzzi's. All guest rooms have a queen size bed, cable TV, and coffeemaker. There are a few larger rooms with more bedding, so please take a look at the Guest Rooms page. All linens and towels are provided for the number of guests the unit accommodates.

Directions
For directions, please see our Directions page. If you are unable to access the internet, please call us for detailed directions. Also, please be sure you have directions before you leave your home. Mountain Top will not give refunds because a guest did not obtain directions to our location prior to leaving.

What to bring for Log Cabin accommodations:
All you need to bring with you is your clothing, personal items, & food. During colder months, we sell firewood and fire logs in the lobby for units with a fireplace. During warmer months, don’t forget your beach towels to use at our swimming pool. We provide you with all linens (for the maximum number of guests your unit accommodates).  For linen exchange, please bring your soiled linens to the office during normal business hours for exchange.  Also, make sure to bring extra toilet paper, dish detergent, cascade (for units with dishwashers), paper towels, trash bags, coffee & condiment kits, shampoo & conditioner, and bar soap, as we provide starter supplies only.